Patient Reviews

Hear What Our Patients Are Saying

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Dawn and Debbie

Dawn thought her hearing loss only affected herself, so put off getting help. Then she realized her family was affected, too.

Todd

See what made Todd change his opinion about hearing aids and why he regrets he didn’t change it sooner.

Jim and Carol

Jim didn’t want to wear hearing aids because he thought the technology was “old”. He changed his mind when he heard how much hearing aid technology has changed.

Terry Testimonial – Tinnitus Treatment Solution

Hear what wearers have to say about our new Tinnitus Treatment Solution.

Read a Few of Our Google Reviews

We are rated 4.7 out of 5 stars based on 65 reviews on Google.

Read what some of our patients have to say about our staff and our office!

The gentleman at Hearing Advantage Antigo was so patient and informative. He took the time to clean my hearing aids after I thought they did not work any more so proceeded to clean saying this could help when he was done like brand new unbelievable I could hear stuff i have not heard in a very long time very professional and was very clean there and I felt so comfortable and relaxed he didn’t rush ask me to please call if I have any problems being there was great thank you for being exemplary to our community.

Reviewer Profile Photo Mr. Woody, on Google

Everything went well today. I was in and out in a short time. Everything went smoothly except getting the thrive app and that is something that has happened with my cell phone.

Reviewer Profile Photo William weinberg, on Google

The lady that conducted my hearing test was very knowledgeable and helpful and the staff was very friendly.

Reviewer Profile Photo Jon Arnold, on Google

I’ve been hearing aids for 30+ years and my experience today with Jesse at Hearing Advantage was by far the best experience I’ve had regarding hearing aids. I Encourage anybody that is in the market for hearing aids to check them out.

Reviewer Profile Photo Steve Quirk, on Google

Great experience. Lynn is so knowledgeable and helpful. Wouldn’t go anywhere else. Dave & Sherri

Reviewer Profile Photo Sherri Parsons, on Google

Jesse did me well as always! He gave me extra time trying to get my phone to work with the Audible app

Reviewer Profile Photo John Slaby, on Google

Finally got the truth. My hubby does have hearing loss. They were really nice.

Reviewer Profile Photo Shelley Rios, on Google

Very timely, courteous & efficient.

Reviewer Profile Photo Patty VanDeWeerd, on Google

Picked up different pair of hearing aids, trying to Inpruve hearing ability..

Reviewer Profile Photo Joe Jelinek, on Google

Nice. Learned some things I didn’t know about my hearing.

Reviewer Profile Photo David Lindahl, on Google

Fantastic!!

Reviewer Profile Photo marilyn julius, on Google

Very satisfied 😌

Reviewer Profile Photo Harvey Petersen, on Google

It changed my life I'm able to hear things I had forgotten

Reviewer Profile Photo Allen Engstrom, on Google

Having aids adjusted...

Reviewer Profile Photo Joe Jelinek, on Google

Great company with super friendly staff!!

Reviewer Profile Photo Tara Fredrick, on Google

Hearing Advantage is definitely the place to go in Rhinelander WI. The staff are all very friendly and they are very throall which I really appreciated and they made accommodations for me because I work until 4 and they close at 4:30. I would highly recommend Hearing Advantage to anyone who has hearing concerns.

Reviewer Profile Photo Charity Boucher, on Google

Great professional company that is there to help! Staff is awesome and very helpful. Greatly appreciated.

Reviewer Profile Photo Rebecca Simon, on Google

Resourseful..

Reviewer Profile Photo Joe Jelinek, on Google

Lynn H. is the best. She is very knowledgeable. She answers every question you have. She checks everything out. I love my hearing aids. Customer service is the best. The receptionist is very nice also. A very nice experience any time I need to see them.

Reviewer Profile Photo Gloria Newmier, on Google

I can tell you first hand the my husbands hearing aids are worth every single penny. We are able to have conversations, he can understand and hear our grandsons, he loves being able to hear nature and his vocabulary has greatly improved. Having them has significantly increased his ability to lead a good life. Jesse and his team from Hearing Advantage have been so helpful and make sure that any time hubby needs an adjustment or help with his devices they are there to help. The fact that they have so many locations has also served us well. We have had to use many of the locations for different reasons. Jesse is very thorough every time my hubby has to go in for anything. I appreciate having a hubby who can hear me, even though sometimes he may not WANT to hear me!

Reviewer Profile Photo Natalie Wadinski, on Google

Very nice staff and the Dr I had was absolutely amazing and as nice as could be.

Reviewer Profile Photo Nikki Woller, on Google

Hearing Advantage: This is to inform Jamie and Lynn for repairing my hearing aids with a thanks. Wow, did that make a difference and the best part Donna (wife) loves me again. :) , :). The updates are fantastic as now routinely use the three categories of crowd, normal, and television. They work so nice. Especially like, when the cockatiels are chirping. Let them chirp. Appreciate you, stay safe and healthy, Mike Lenzner, Weston

Reviewer Profile Photo Mike Lenzner, on Google

Good friendly staff that was also very knowledgeable as well ! Close to my house which made it even nicer!

Reviewer Profile Photo Brian McGowan, on Google

Lynne did an excellent job in helping with my hearing issues and the office team was excellent in finding ways to maximize my insurance benefits. No hard sell which always is a good thing

Reviewer Profile Photo Paul Schroeder, on Google

Jesse and his staff are great to work with, and the companies he uses have a great warranty programs!

Reviewer Profile Photo Nate Groshek, on Google

Jesse was the most professional thorough informative honest hearing instrument specialist I have ever encountered in the 30 years I have worn hearing aids. Educating me and my husband about my hearing loss was beyond anything I have ever received in the past. I. Would recommend hearing advantage to anyone experiencing hearing loss. thank you so much!

Jean G., In Office

Very happy with the hearing aids and how I am treated every time I go in. They check everything to make sure I am adjusted to the best hearing possible. Cleaned inspected my aids and checked my hearing along with adjusting everything for my hearing. My brother-in-law got his from Miracle Ear and said the serve he gets is way less than what I received. Great job!

Mary D., In Office

Very happy with the hearing aids and how i am treated every time I go in. They check everything to make sure I am adjusted to the best hearing possible. Cleaned inspected my aids and checked my hearing along with adjusting everything for my hearing. My brother-in-law got his from a different provider and said the serve he gets is way less than what I received. Great job!

Ray D., In Office

My husband finally decided to visit someone regarding hearing aids. He met the great people of Hearing Advantage at the Wausau Chamber Business Expo 2015 and made an appointment. Not only are they very thorough, but they also explained everything so that both he and I could understand what they were talking about. The reasons for hearing loss and the results of that loss. My husband purchased 2 Audibel hearing aids. To say they have been life changing would be a great understatement. He finds them very comfortable to wear. They are not obtrusive at all. I can never even physically tell they are in his ears. But I can definitely tell, vocally, when he is NOT wearing them. My husband is enjoying the sounds of water running over the rocks in a stream. For the first time in years, he can hear the birds sing. We can actually sit in the same room and watch TV now because he can hear it without turning it so loud, I have to leave the room. He can hear all the fun things our grandchildren are saying to him. These have been a real blessing and definitely worth every penny. And Hearing Advantage took to time to give him the information he needed to understand why he needed them.

Natalie W., on Facebook

I’ve been to many hearing providers over the years and have had 3 sets of Aids. Going to Hearing Advantage was life changing for me. It changed my entire prospective on the hearing industry. They educated me on my hearing loss, how to use all the features properly on my aids and focused more on aftercare and rehabilitating my hearing. They have the most extensive follow up I’ve ever had and treat me like I’m their own family. They service any hearing aid no matter where you bought it and treat you as though you bought it from them! I’ve never felt so good about my hearing aids or the care I’ve gotten since Going to Hearing Advantage. I will never go anywhere else. I highly recommend them to anyone who has struggled in the past with your hearing. They aren’t about buying hearing aids, but about treating your hearing and being there for you through all the years!

Amy N., on Facebook

Absolutely wonderful folks! Everyone is super friendly and very helpful. I’m so excited to hear again!! Thank you for the awesome service.

Gina G., on Facebook

Jesse Kaster and his team are head and shoulders above my previous hearing aid provider. Their attention to detail in providing quality service and maintenance of my hearing aids has been absolutely unbelievable I would recommend hearing advantage to anybody who is thinking about or has the need for hearing aids.

Bob E., on Facebook

Definitely recommend. This place is awesome.

Brad M., on Facebook

They are friendly and very knowledgeable! They have taken care of any problems I have had quickly.

John B., on Facebook

Technology is one thing, but when your hearing aids refuse to stay in your ears, it doesn’t do any good! That was my 92 year-old father’s issue, which resulted in an irritating whistling noise that frustrated him and those around him. Audiologists that worked with his “State of the Art” hearing aids couldn’t resolve the issue. Then we met Jesse with Hearing Advantage. Through trial and error, Jesse’s persistence paid off with hearing aids that not only are adjusted to my father’s hearing loss, but actually stay in his ears! Thanks Jesse!

Sue B.

I couldn’t have had any better service then I experienced with Hearing Advantage. Jesse spent time with me to make sure I was fit with the best hearing aids. He cares about the person and wants to make sure their hearing aids are working right. I have and will continue to recommend Jesse and his staff to others. Their team is very understanding and polite. I love my hearing aids! I can finally hear my granddaughter more clearly.

Emmy J.

I have been to 2 other providers and Hearing Advantage is by far the best!
I am hearing better than I have in years with my old hearing aids and can use my phone to control them myself! I don’t even need batteries with the rechargeable box. What I found the most valuable was how they spent so much time explaining everything to me so I understood why I struggled with my past aids and how to use and get the most out of the new ones. I would definitely check out Hearing Advantage before going elsewhere!

Makyia B.

Lynne did an excellent job in helping with my hearing issues and the office team was excellent in finding ways to maximize my insurance benefits. No hard sell which always is a good thing.

Paul S.

I cannot say enough about Jesse at Hearing Advantage. I have dealt with other companies, and Hearing Advantage is far superior to all of them! His no pressure salesmanship and extreme patience is a definite plus! From the ease of taking the impression, to getting the sounds just “right,” I give Jesse and the members of Hearing Advantage an A++ rating. Thank you for helping me feel a part of the “hearing world” again. It’s definitely to your advantage to go to Hearing Advantage!

Nancy H.

Jesse Kaster and his team are head and shoulders above my previous hearing aid provider. Their attention to detail in providing quality service and maintenance of my hearing aids has been absolutely unbelievable I would recommend hearing advantage to anybody who is thinking about or has the need for hearing aids.

Bob E.